People don’t complain when they think it’s pointless.

That silence? It can cost you dearly—in trust, in talent, and in customer loyalty.

Learn how to rebuild trust and open lines of communication between frontline employees and customers in the full episode:

Podcast:
🎧 https://shows.acast.com/themasonduchatschekshow/episodes/when-business-policies-and-customer-needs-clash-a-leadership

YouTube:

Want better results? Start here: https://workforcealchemy.com/

Follow us on social:

Facebook: https://www.facebook.com/ReverseRiskConsulting

Instagram: https://www.instagram.com/workforcealchemy/

YouTube: https://www.youtube.com/@WorkforceAlchemist

Rumble: https://rumble.com/user/WorkforceAlchemy

Dailymotion: https://www.dailymotion.com/WorkforceAlchemy

Twitter / X: https://x.com/WorkAlchemist

#TransparentLeadership #BusinessCulture #RetentionStrategy #MasonDuchatschek #WorkforceAlchemy