A Quick Reminder About Why You Don’t Cut Corners on Hiring or Training: Frontier Airlines
One bad interaction. One video. Thousands of lost customers. That’s the price of hiring the wrong person—or skipping the training your team actually needs. 🎥 https://www.youtube.com/watch?v=B1xelWya9cM 🚀 [...]
Human Resources Management: Strategic HR Isn’t About Party Planning and Warm Fuzzies
HR isn’t just about party planning, compliance and warm fuzzies. At least it shouldn’t be. Strategic HR executives have unique experience, knowledge and tools to solve expensive [...]
Change Careers or Change Yourself: Approaching Uncertainty in the Workplace
How is your value to an organization determined? And, why should you care? Your value is the minimum cost to the company to replace your job functions [...]