A Quick Reminder About Why You Don’t Cut Corners on Hiring or Training: Frontier Airlines
One bad interaction. One video. Thousands of lost customers. That’s the price of [...]
One bad interaction. One video. Thousands of lost customers. That’s the price of [...]
HR isn’t just about party planning, compliance and warm fuzzies. At least it [...]
There's a good way... and great way... to become irreplaceable at work: The [...]
What's that old saying... adapt or die? This is especially true in roles [...]
Tired of Hiring Guesswork? Reverse-engineering your top performers isn’t magic—it’s methodology. In this [...]
Hire in haste… repent at your leisure! The people you hire either solve [...]
Toxic workplace behavior doesn’t go away by ignoring it. Many leaders and employees [...]
"Riots are the language of the oppressed". - Dr Martin Luther King Gallup [...]
As a leader, how do you handle bad news? Do you hide it, [...]
I just released my third interview with Jason Greer, and it was my [...]