Belonging Is Not a Soft Skill. It Is Performance Infrastructure. (Insights from Andrea D. Carter)
Most CEOs think they have an engagement problem. Low energy.Stalled innovation.Quiet quitting.Turnover that [...]
A Quick Reminder About Why You Don’t Cut Corners on Hiring or Training: Frontier Airlines
One bad interaction. One video. Thousands of lost customers. That’s the price of [...]
Human Resources Management: Strategic HR Isn’t About Party Planning and Warm Fuzzies
HR isn’t just about party planning, compliance and warm fuzzies. At least it [...]
Do it Right or Do it Over When it Comes to Hiring: Human Resource Business Tips and Strategy
Hire in haste… repent at your leisure! The people you hire either solve [...]
Don’t Play Psychologist with Toxic Employees
Toxic workplace behavior doesn’t go away by ignoring it. Many leaders and employees [...]
Rewards vs. Punishment: The Secrets of Innovation, Cost Savings and Employee Engagement
What happened to an employee who gave the business owner a way to [...]
Transparency & Truth: The Keys to Minimizing Drama, Rumors and Stress in the Workplace
As a leader, how do you handle bad news? Do you hide it, [...]
Burnout – Slowdowns -Unionization: Pizza is Not the Solution
Pizza isn't magical to tired employees. But, what is? When hourly employees have [...]
Union Activity: Behind the Scenes and Under the Radar
Do you ever wonder what unions do behind the scenes and under the [...]
Only ONE Person Showed up to Work
The oil change shop had it all: prime location, loyal customers, and a [...]