The Shortage of Workers: What Can You Do?
What is your company going to do to adapt to and overcome the [...]
One Thing EVERYONE Can Do to Improve Your Business
What's the ONE thing EVERYONE can do to improve your company? A few [...]
What You DON’T See in the News Headlines About Employee Theft
$81,841... $212,000... and more in employee theft headlines... and that's just a fraction [...]
Are You Listening to Calls for Quality and Training Purposes?
If your organization records calls for training and quality purposes, do you or [...]
Disaster Averted
How I averted disaster (barely) and almost lost a big client of many [...]
Leadership: You Get What You Accept
"It's just the nature of the business." (Me: Is it really?) "Nobody wants [...]
Negligence or Diligence?
Negligence or Diligence? While experiencing the pain of regret, nobody wants to hear [...]
Maybe It’s Your Culture and Workers Aren’t Lazy
There is a reason the movie "Office Space" (which came out in 1999) [...]
Screening an Applicant for a Job: Pre-employment Psychometric Testing for Flexibility
Incorporating personality assessments to gauge flexibility is a valuable strategy for business leaders, [...]
Hire for Speed: Why Urgency Should Guide Your Decisions
Incorporating personality assessments that evaluate employee tension levels or a sense of urgency [...]